Customer and Park Mobility Services

The Park Mobility Service was co-designed with the London Legacy Development Corporation created in response to client request and uses park assets and volunteers to deliver a service to the public making the whole park accessible to everyone. The current service consists of the hire of manual wheelchairs and mobility scooters and free access to a mobility ‘golf’ buggy (capable of accommodating a wheelchair user) and an 8 seater ‘golf’ buggy. In 2017, this service helped over 6,770 customers with limited mobility through buggy trips or equipment hire. With 10,200km travelled by Our Park Mobility buggy.

Volunteers are also trained as Level 1 ‘My Guide’ sighted guides and offer this service to visitors who are visually impaired. Since 2014 both individuals and groups have been guided around the Park, by knowlegable experienced guides.

The Park Mobility service is integrated into our wider Customer Service team and provides Mobility Assistance seven days a week. Both equipment and guides can be prebooked by calling 0800 0722 110 and quoting ‘Park Mobility’. We strongly advise prebooking to avoid disappointment, particularly in summer months.

Our passionate Park Champion Volunteers are out on the Park 7 days a week supporting visitors, answering questions and ensuring everyone gets the most from their visit.

Mobility Services are also available for private hire – whether you are staging an event on the Park, or planning a visit for your group, we can provide a tailored service to meet your needs. For further information including a quote please contact: Adele Lefebvre